Independent professionals

Your first contact with every client, handled with care even while you are in session.

Messages arrive while you are working and each new person asks the same things: modality, fees, insurance, availability. Helpium answers in your tone, offers your free slots and books the first session. Anything sensitive goes straight to you.

Assistant
online
Hi, I wanted to ask about therapy. It is my first time.
Hi, thanks for writing. I am the assistant for Dr. Sol’s practice. She offers sessions online and in person, 50 minutes each, at $80 per session. Would you like to find a time for a first conversation?
Presents itself as the assistant, never as the professional
Yes, online if possible. Afternoons work best.
She has Tuesday at 5:00 pm and Thursday at 6:00 pm free this week. Which one suits you?
Offered only the free afternoon slots
Thursday
Booked: Thursday at 6:00 pm, online. You will receive the video link a few minutes before. If you need to move it, just write here.
Type a message

What they ask you every day

Messages that arrive while you are with someone

You cannot answer, and by the evening there are ten. Helpium replies at once, with the information you decided to share.

Modality, fees and insurance, explained to each new contact

Online or in person, session length, fees and coverage. Write it once and Helpium repeats it exactly, without you typing it again.

Reschedulings lost in the chat

A client asks to move a session and the message gets buried. Helpium reschedules in the conversation and updates your calendar.

Not wanting a cold bot for a sensitive first contact

You set the tone and the limits. Helpium never presents itself as you, never gives advice, and hands over the moment a conversation needs a person.

How Helpium handles it

  1. 1

    Someone writes for the first time

    From WhatsApp, Instagram or the link on your website, at any hour.

  2. 2

    Helpium answers as your assistant, in your tone

    It explains modality, fees and how you work, using only what you wrote. It never gives advice.

  3. 3

    It offers your free slots and books the session

    The appointment lands in your calendar and the person receives the confirmation and a reminder.

  4. 4

    Anything sensitive goes to you

    You define the limits. When a conversation crosses them, Helpium stops and you take over with the messages in front of you.

app.helpium.io/appointments
Your first contact with every client, handled with care even while you are in session.
app.helpium.io/appointments
Your calendar, protected

Your calendar, protected

Set the hours you take new clients and the length of each session. Helpium never offers a slot you did not open.

Assistant
Online now
Hi, are you taking new clients?
Yes. Sessions are online or in person, 50 minutes. Would you like to see the free slots this week?
Yes, afternoons if possible
Tuesday at 5:00 pm or Thursday at 6:00 pm. Which one works for you?
Type your message...

A chat on your website too

Add the widget to your site in a minute. Same assistant, same calendar, one more door for people to reach you.

Read the guide
app.helpium.io/conversations/2031
When it should stop, it stops

When it should stop, it stops

Write in plain words what the assistant may and may not answer. Helpium hands over to you with the conversation attached whenever it hits a limit.

Read the guide

Common questions

No. Helpium presents itself as your assistant from the first message and never signs as you. You choose its name and tone.

No. It only shares what you wrote: how you work, fees, modality and availability. Anything personal or clinical goes straight to you.

No. WhatsApp alone is enough to start. If you have a site, you can add the chat to it as well.

Start with the questions you get every day.

Connect your channels, write how you want customers handled, and watch the first conversations resolve on their own.

14-day free trial. Nothing is charged until it ends, cancel anytime.