FEATURES

Everything you need for exceptional support

Helpium combines AI-powered automation with human touch to deliver the best customer support experience.

Intelligent chatbot that uses your knowledge base to provide accurate, instant responses to customer questions 24/7.

Connect your REST APIs and let the AI chatbot take real actions: check order status, update accounts, process requests, all within the conversation.

Create and organize help articles with a powerful editor. Your AI learns from every article to provide better answers.

A customizable chat widget that matches your brand. Easy to install with just one line of code on any website.

Seamlessly escalate complex conversations from AI to human agents without losing any context.

Manage all customer conversations in one place. Assign, prioritize, and collaborate with your team.

Track customer history, activity, and interactions across all conversations for personalized support.

Monitor AI performance, response times, resolution rates, and customer satisfaction with detailed analytics.

Serve customers in their preferred language with automatic translation and localized content.

Full REST API for custom integrations. Build workflows, sync data, and extend functionality.

Ready to transform your customer support?

Start your free trial today and see the difference AI-powered support can make.